Terms of service

Welcome to QUGEX. By accessing or using our website, located at https://qugex.com, and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using the services provided by QUGEX, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you may not use our website or services.

2. Description of Service

QUGEX operates as an online retailer specializing in bridal and formal wear, including but not limited to wedding dresses, evening gowns, dresses, bridal accessories, and wedding shoes.

3. User Account

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information.

4. Orders and Purchases

All orders are subject to acceptance and availability. By placing an order, you make an offer to purchase the selected product(s) under these terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice. While we strive for accuracy, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. We accept various forms of electronic payment as indicated at checkout. You represent and warrant that you have the legal right to use any payment method you employ.

6. Shipping and Delivery

Shipping times and costs are estimates and may vary. Risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for delays caused by customs, carrier delays, or other circumstances beyond our reasonable control.

7. Returns, Exchanges, and Refunds

Please refer to our separate Return & Refund Policy for detailed information on eligibility, timeframes, and process for returns, exchanges, and refunds. This policy is incorporated into these Terms by reference.

8. Product Information

We attempt to display product colors and details as accurately as possible. However, the actual colors and textures you see will depend on your monitor and may not be perfectly accurate. Sizes may also vary slightly based on the designer and style.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of QUGEX or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. User Conduct

You agree not to use the site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. You agree not to attempt to gain unauthorized access to any part of the site or any related systems or networks.

11. Limitation of Liability

To the fullest extent permitted by applicable law, QUGEX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site or products purchased, including but not limited to damages for lost profits, data, or goodwill.

12. Disclaimer of Warranties

The site and all products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to indemnify, defend, and hold harmless QUGEX and its affiliates, officers, agents, and employees from any claim, demand, damage, or loss, including reasonable attorneys' fees, arising out of your use of the site or violation of these terms.

14. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it to understand our practices.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the new terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, USA, without regard to its conflict of law provisions. Any dispute arising from these terms shall be resolved exclusively in the state or federal courts located in Caddo Parish, Louisiana.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

QUGEX
Email: contact@qugex.com
Phone: +1 701-516-8317
Address: 2095 Norma Lane, Shreveport, LA 71101, USA